The following Privacy Policy (hereinafter the “Policy”) governs the manner in which ExpressPRO, and its bodies corporate and affiliates (collectively known as “ExpressPRO”) collect, use, maintain and disclose personal information and explains how you can access your own personal information.

This Policy applicable to personal information and aggregated information, we collect on this ExpressPRO website (hereinafter the “Website”), which must be read in conjunction with the Website’s Terms of Use.

Where this Policy refers to “we”, “us” and “our” we mean ExpressPRO, and where this Policy refers to “you” and “your” we mean the user of the Website.

You undertake, including but not limited to, that viewing, using the Website, obtaining any goods or services from us you shall be deemed to agree to this Policy. Should you fail to comply to this Policy, then you must refrain using or accessing the Website.

1. Information Collection and Usage

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Therefore, we may gather two types of information about you:

(a) Personal information

Personal information including but not limited to, your name, address, phone number, email address, date of birth, and payment information, which may be collected from you when you voluntarily provide the same through the following, by the following methods, including but not limited to:

I. registering and creating a membership account;

II. participating in surveys and other promotions available on the Website;

III. communicating with us through the Contact Us information provided on our Website or through the Customer Service Live Chat or via telephone;

IV. interaction with us on our social media platforms (such as Facebook, Instagram, Twitter, LinkedIn) or Website;

V. other sources such as third parties where it is reasonably necessary for our normal business practices to do so; and

(b) Aggregate information

Aggregate information is generated by ExpressPRO’s systems, which is not directly related to you personally. Whenever you interact with ExpressPRO Products and/or Services, we automatically receive and record information and data on our server logs from your browser or device, which may include your IP address, device identification “cookie” information (please see below under “Cookies and Tracking”), the type of browser and/or device you’re using to access our Services, and the page or feature you requested. ExpressPRO uses this data to improve our Products and/or Services – for example, we learn how to best design the Website for visitors and understand what Products and/or Services you may prefer, and we can use that knowledge to improve user experience for our customers.

Failure to provide necessary personal information when requested may result in certain services not being available to you. ExpressPRO may collect additional information from you in relation to promotions, and also any information you provide when corresponding with ExpressPRO such as through Customer Service Live Chat, and participation in surveys.

2. Disclosure of Information

ExpressPRO may disclose Personal Information about you provided you have granted authority for the following:

I. to disclose with our affiliates worldwide, licensees and joint venture partners for the purposes described in this Privacy Policy;

II. any information that it gathers about you to third parties for the purposes of providing you with services that you request;

III. aggregate tracking information and other information that does not personally identify you to third parties;

IV. your personal information to third parties, when ExpressPRO believes in good faith that it is required to do so by law or legal process; or

V. your authorized personal information to third parties which shall be obtained at the time of collecting the information from you.

3. Use of Information

ExpressPRO shall use the personal information it collects:

I. to verify your identity and assist you if you forget your password or log-in details for any of ExpressPRO’s registration services;

II. to assist in providing the services requested by you;

III. to provide further information to you about other websites and services which ExpressPRO considers may be of interest to you;

III. for future marketing, promotional and publicity purposes, including to carry out direct marketing, market research and surveys;

IV. for internal purposes, development and administration of our sites, data analytics, and compliance with our legal obligations, policies and procedures;

V. for ensuring that you are shown the information that is most relevant to you and your interests;

VI. to prevent and detect any misuse of, or fraudulent activities; and for any other use that you authorise.

4. Cookies and Tracking

This Website uses a “Cookies and Tracking” file that is transferred to your computer’s hard drive, which can identify details of your IP address, operating system (e.g. Microsoft Windows, Mac O/S, Linux), browser (e.g. Internet Explorer, Safari, Firefox, plus the version of the Browser), locale (to determine which country you are accessing the Website from), and other user information (e.g. your username).

ExpressPRO may use the information generated by cookies to:

I. track traffic patterns to and from the Website;

II. ensure any advertising is being shown to the most appropriate person; and enable you to enter the Website and use certain services and to visit registered user only areas of the Website.

Should you wish to refuse to accept cookies, you may choose to disable it in your browser and/or delete cookies from your hard drive. It is not a necessity to have cookies turned on to use the Website however, you may require cookies to log on to the Website and to access personalised or secure content on the Website. Some web pages may not function properly should the cookies are disabled.

ExpressPRO’s use of Google Analytics is in compliance with Google’s Terms of Service and this Privacy Policy. The information generated by Google Analytics, including user’s IP address, shall be transmitted to and stored by Google on servers in the United States. Information collected through Google Analytics does not include and is not linked to any personal information. Google shall not share the collected information with other Google products and tools. Information collected permits evaluation of the use of this Website, analysis of user behaviour, and improvement of user’s experience with the Website. To obtain more information about how to opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

5. Content Providers, Advertisers and Partners

This Privacy Policy shall not applicable to other third-party websites to which we may link, or to other companies or persons who may be listed as third-party contacts or suppliers on this Website. ExpressPRO is not responsible for the data collection practices, privacy policies or the contents of other websites other than this Website, including any other websites that are accessible via a link from this Website. You should contact the operators of that particular website(s) directly should you wish to enquire about their privacy practices and policies before providing your personal information to any third party.

6. Opting In and Out

Should ExpressPRO’s intended collection, use or disclosure of your personal information is outside the collection, use or disclosure set out in this Privacy Policy, ExpressPRO shall provide you the option to:

I. opt out and neither receive certain services nor participate in certain interactive areas; or

II. opt in to agree to be contacted by ExpressPRO in relation to certain matters such as notification of new features to the Websites, beta testing or promotional activities.

7. Protecting your Personal Information

The security of your personal information is important to ExpressPRO. We recognize industry standards and practice appropriate administrative, technical and physical security safeguards to protect the personal information you provide on this Website against accidental, unlawful or unauthorized destruction, loss, alteration, access, unauthorized disclosure or use and other unlawful forms of processing. In order to protect your personal information, we use several security techniques including secure servers. All your personal information, including your credit card details, is encrypted before leaving your browser, using industrial-strength TLS 1.2, ECDHE_RSA with X25519, and AES_128_GCM.

ExpressPRO shall keep these measures under review and enhance them from time to time as necessary. It is important for you to protect against unauthorised access to your login information, including your password. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, ExpressPRO shall not guarantee the absolute security of your personal information and shall not be held liable.

8. Disclosure of Information Overseas

We may require to transfer your collected personal information to countries other than the country in which you originally provided the information. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, ExpressPRO shall protect that information as described in this Privacy Notice. We may also disclose your personal information as required or permitted by law to law enforcement agencies, regulatory authorities and governments for security and customs purposes.

9. Holding, Correcting and Updating Information

Your information shall be collected and managed for the purposes stated in this Privacy Policy. ExpressPRO may allow other third parties to have access to your information, but only for the purposes set out in this Privacy Policy. ExpressPRO shall take measures necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

We offer you the ability to correct or change the information collected at any time and as often as necessary, with the exception of certain data fields which are restricted data fields and shall be marked as such on your account – for example, your country of residence. Where you wish to amend a restricted data field or if you have any questions about how ExpressPRO services work or regarding this Privacy Policy, please contact ExpressPRO Customer Service Live Chat team.

10. Amendments

ExpressPRO reserves the right to change this Privacy Policy at any time and without providing you notice of such changes. You undertake that your continued use of the Website constitutes your acceptance of the modified Privacy Policy, and you agree that all previous versions of the Privacy Policy are superseded by the modified version.

11. Acceptance

By using ExpressPRO’s website, you signify your acceptance to this Policy.

12. How to Contact Us

If you have any questions or comments regarding our privacy practices, you may opt to contact us.

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Pedro De Matos
Pedro De Matos
23:31 18 Jul 24
I would like to express my thanks and great appreciation to the magnificent team at EXPRESSPRO. We faced many challenges in setting up a freezone entity, but the patiently and diligently overcame... every obstacle and in the end delivered outstanding results. My special thanks to Wasseem, Eli, Girlie and the rest of the great team in getting this across the line. What a fantastic result. I would not hesitate to work with them again. I strongly recommend them.read more
Sarwat Nasir
Sarwat Nasir
10:22 12 Jul 24
Jean helped us get our trade license sorted out. She is super friendly and professional and makes the process so easy. Everything was completed so fast. Highly recommend!
mohamed ramzy
mohamed ramzy
21:38 11 Jul 24
Express Pro provided outstanding service. Their professionalism, efficiency, and commitment to quality were evident throughout. The team was responsive, delivered on time, and exceeded our... expectations. Highly recommend!---read more
Nikhil Shah
Nikhil Shah
12:34 09 Jul 24
Thank you Irshaad for helping and opening company in soonest possible time 😊
Yousef Batter
Yousef Batter
15:13 08 Jul 24
Highly recommended. Ask for Paul
Maria Gamez
Maria Gamez
08:28 08 Jul 24
Ellie was an amazing support at setting up my business license. She answered all my questions and advised me on what the correct license was based on my needs and ideas. Thank you for all the help.
Saad Aalyani
Saad Aalyani
11:27 05 Jul 24
Excellent Business Registration service. Professional staff who guided me throughout with the procedure. Highly Recomended to everyone who wishes to register a business in the UAE.
SALLY BROON
SALLY BROON
06:32 27 Jun 24
ExpressPRO are very professional and efficient. Especially Sajid who is always available to answer any questions and help in any way. I would highly recommend them.
Matthew Norris
Matthew Norris
04:33 15 Jun 24
Paul and Hassan were excellent in guiding us through the process. I’d recommend these guys to anyone.We had a small issue with the freezone to begin with but once we arrived in Dubai, everything... was taken care of and completed very quickly. Paul and Hassan were always available to answer our questions and willing to help with anything we needed.Thank you both 🙌read more
Emma Ticehurst
Emma Ticehurst
03:12 15 Jun 24
Paul & Hassan did a great job of supporting us through a complex process. It was a relief to know we had them helping us at every step of the way.We did loose some time at the start of the process... as incorrect forms were completed, however this was the only slight bump in the road. Once we arrived in Dubai, the whole process, including our phone number and bank account was finalised within 2.5 weeks. The Express Pro team also sat with us whilst we set up the bank, to ensure the correct forms were submitted.Big thanks to Paul & Hassan, they were readily available at all times and no ask was too much for them. 😊😊read more
Sus Master69
Sus Master69
19:02 11 Jun 24
**Review for Express Pro Company - Trading License Setup**I recently used the services of Express Pro Company to assist me in setting up my trading license, and I couldn't be more satisfied. Hassan... Ali, the dedicated representative assigned to my case, displayed exceptional professionalism and expertise throughout the entire process.From the initial consultation to the final approval, Hassan was proactive in guiding me through every step with clarity and precision. His attention to detail and prompt responses to my inquiries ensured a smooth and efficient experience.Express Pro Company's knowledgeable team, coupled with Hassan's personalized assistance, made the daunting task of obtaining a trading license a seamless and stress-free endeavor. I highly recommend their services to anyone seeking reliable and efficient support in business setup.Thank you, Hassan Ali, and Express Pro Company, for your outstanding assistance in facilitating my trading license setup.read more
Sarah Morris
Sarah Morris
10:36 10 Jun 24
Fast and helpful service, Paul was very helpful at setting up a company in RAK for me.
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