The following Privacy Policy (hereinafter the “Policy”) governs the manner in which ExpressPRO, and its bodies corporate and affiliates (collectively known as “ExpressPRO”) collect, use, maintain and disclose personal information and explains how you can access your own personal information.

This Policy applicable to personal information and aggregated information, we collect on this ExpressPRO website (hereinafter the “Website”), which must be read in conjunction with the Website’s Terms of Use.

Where this Policy refers to “we”, “us” and “our” we mean ExpressPRO, and where this Policy refers to “you” and “your” we mean the user of the Website.

You undertake, including but not limited to, that viewing, using the Website, obtaining any goods or services from us you shall be deemed to agree to this Policy. Should you fail to comply to this Policy, then you must refrain using or accessing the Website.

1. Information Collection and Usage

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Therefore, we may gather two types of information about you:

(a) Personal information

Personal information including but not limited to, your name, address, phone number, email address, date of birth, and payment information, which may be collected from you when you voluntarily provide the same through the following, by the following methods, including but not limited to:

I. registering and creating a membership account;

II. participating in surveys and other promotions available on the Website;

III. communicating with us through the Contact Us information provided on our Website or through the Customer Service Live Chat or via telephone;

IV. interaction with us on our social media platforms (such as Facebook, Instagram, Twitter, LinkedIn) or Website;

V. other sources such as third parties where it is reasonably necessary for our normal business practices to do so; and

(b) Aggregate information

Aggregate information is generated by ExpressPRO’s systems, which is not directly related to you personally. Whenever you interact with ExpressPRO Products and/or Services, we automatically receive and record information and data on our server logs from your browser or device, which may include your IP address, device identification “cookie” information (please see below under “Cookies and Tracking”), the type of browser and/or device you’re using to access our Services, and the page or feature you requested. ExpressPRO uses this data to improve our Products and/or Services – for example, we learn how to best design the Website for visitors and understand what Products and/or Services you may prefer, and we can use that knowledge to improve user experience for our customers.

Failure to provide necessary personal information when requested may result in certain services not being available to you. ExpressPRO may collect additional information from you in relation to promotions, and also any information you provide when corresponding with ExpressPRO such as through Customer Service Live Chat, and participation in surveys.

2. Disclosure of Information

ExpressPRO may disclose Personal Information about you provided you have granted authority for the following:

I. to disclose with our affiliates worldwide, licensees and joint venture partners for the purposes described in this Privacy Policy;

II. any information that it gathers about you to third parties for the purposes of providing you with services that you request;

III. aggregate tracking information and other information that does not personally identify you to third parties;

IV. your personal information to third parties, when ExpressPRO believes in good faith that it is required to do so by law or legal process; or

V. your authorized personal information to third parties which shall be obtained at the time of collecting the information from you.

3. Use of Information

ExpressPRO shall use the personal information it collects:

I. to verify your identity and assist you if you forget your password or log-in details for any of ExpressPRO’s registration services;

II. to assist in providing the services requested by you;

III. to provide further information to you about other websites and services which ExpressPRO considers may be of interest to you;

III. for future marketing, promotional and publicity purposes, including to carry out direct marketing, market research and surveys;

IV. for internal purposes, development and administration of our sites, data analytics, and compliance with our legal obligations, policies and procedures;

V. for ensuring that you are shown the information that is most relevant to you and your interests;

VI. to prevent and detect any misuse of, or fraudulent activities; and for any other use that you authorise.

4. Cookies and Tracking

This Website uses a “Cookies and Tracking” file that is transferred to your computer’s hard drive, which can identify details of your IP address, operating system (e.g. Microsoft Windows, Mac O/S, Linux), browser (e.g. Internet Explorer, Safari, Firefox, plus the version of the Browser), locale (to determine which country you are accessing the Website from), and other user information (e.g. your username).

ExpressPRO may use the information generated by cookies to:

I. track traffic patterns to and from the Website;

II. ensure any advertising is being shown to the most appropriate person; and enable you to enter the Website and use certain services and to visit registered user only areas of the Website.

Should you wish to refuse to accept cookies, you may choose to disable it in your browser and/or delete cookies from your hard drive. It is not a necessity to have cookies turned on to use the Website however, you may require cookies to log on to the Website and to access personalised or secure content on the Website. Some web pages may not function properly should the cookies are disabled.

ExpressPRO’s use of Google Analytics is in compliance with Google’s Terms of Service and this Privacy Policy. The information generated by Google Analytics, including user’s IP address, shall be transmitted to and stored by Google on servers in the United States. Information collected through Google Analytics does not include and is not linked to any personal information. Google shall not share the collected information with other Google products and tools. Information collected permits evaluation of the use of this Website, analysis of user behaviour, and improvement of user’s experience with the Website. To obtain more information about how to opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

5. Content Providers, Advertisers and Partners

This Privacy Policy shall not applicable to other third-party websites to which we may link, or to other companies or persons who may be listed as third-party contacts or suppliers on this Website. ExpressPRO is not responsible for the data collection practices, privacy policies or the contents of other websites other than this Website, including any other websites that are accessible via a link from this Website. You should contact the operators of that particular website(s) directly should you wish to enquire about their privacy practices and policies before providing your personal information to any third party.

6. Opting In and Out

Should ExpressPRO’s intended collection, use or disclosure of your personal information is outside the collection, use or disclosure set out in this Privacy Policy, ExpressPRO shall provide you the option to:

I. opt out and neither receive certain services nor participate in certain interactive areas; or

II. opt in to agree to be contacted by ExpressPRO in relation to certain matters such as notification of new features to the Websites, beta testing or promotional activities.

7. Protecting your Personal Information

The security of your personal information is important to ExpressPRO. We recognize industry standards and practice appropriate administrative, technical and physical security safeguards to protect the personal information you provide on this Website against accidental, unlawful or unauthorized destruction, loss, alteration, access, unauthorized disclosure or use and other unlawful forms of processing. In order to protect your personal information, we use several security techniques including secure servers. All your personal information, including your credit card details, is encrypted before leaving your browser, using industrial-strength TLS 1.2, ECDHE_RSA with X25519, and AES_128_GCM.

ExpressPRO shall keep these measures under review and enhance them from time to time as necessary. It is important for you to protect against unauthorised access to your login information, including your password. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, ExpressPRO shall not guarantee the absolute security of your personal information and shall not be held liable.

8. Disclosure of Information Overseas

We may require to transfer your collected personal information to countries other than the country in which you originally provided the information. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, ExpressPRO shall protect that information as described in this Privacy Notice. We may also disclose your personal information as required or permitted by law to law enforcement agencies, regulatory authorities and governments for security and customs purposes.

9. Holding, Correcting and Updating Information

Your information shall be collected and managed for the purposes stated in this Privacy Policy. ExpressPRO may allow other third parties to have access to your information, but only for the purposes set out in this Privacy Policy. ExpressPRO shall take measures necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

We offer you the ability to correct or change the information collected at any time and as often as necessary, with the exception of certain data fields which are restricted data fields and shall be marked as such on your account – for example, your country of residence. Where you wish to amend a restricted data field or if you have any questions about how ExpressPRO services work or regarding this Privacy Policy, please contact ExpressPRO Customer Service Live Chat team.

10. Amendments

ExpressPRO reserves the right to change this Privacy Policy at any time and without providing you notice of such changes. You undertake that your continued use of the Website constitutes your acceptance of the modified Privacy Policy, and you agree that all previous versions of the Privacy Policy are superseded by the modified version.

11. Acceptance

By using ExpressPRO’s website, you signify your acceptance to this Policy.

12. How to Contact Us

If you have any questions or comments regarding our privacy practices, you may opt to contact us.

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Mudassar Nazar
Mudassar Nazar
11:17 04 Sep 24
I recently registered my business in the UAE through ExpressPro, and I couldn't be more pleased with the experience. From start to finish, the process was seamless and stress-free, thanks to the... exceptional service provided by Mr. Bryan Basilio and Jean Punzalan. Their professionalism, attention to detail, and commitment to ensuring everything was handled efficiently made all the difference. They were always available to answer any questions I had, and their guidance was invaluable. I highly recommend ExpressPro to anyone looking to establish a business in the UAE!read more
Hassan Kamal
Hassan Kamal
10:31 03 Sep 24
I recommend this team for anyone setting up new company in UAE, specially Miss Girlier she has been very useful amd knowledgable resource
Petra Humburg
Petra Humburg
09:11 03 Sep 24
Was recommended to us by friends. Very good company, very competent and very friendly staff. We were looked after very well by Mr. Hassan. He was always very friendly and helpful, always available if... we had any questions and clarified everything very well for us. Thanks again!read more
Mark Joseph Querol
Mark Joseph Querol
13:26 28 Aug 24
We are thrilled with the service provided by Express Pro Staff, especially Ellie Gaerlan. She managed our inquiries with great professionalism and assisted us throughout the entire process until we... received our approved Trade License. Excellent work—keep it up!read more
Richard D
Richard D
11:16 22 Aug 24
Very Please with the quality of services of ExpressPro , specially with Jaweria Ashar, who was very helpfull and very patient with me . Since the start she explained for each process on honw to... proceed and was very proactive . Thank you Jaweria , Bryan and the whole team . ExpressPro, you can go for it , Results Guaranteedread more
Alma Salvatierra
Alma Salvatierra
05:43 19 Aug 24
I recently had the opportunity to open an online account with Wio Bank, and I was fortunate to have Ms. Girlie assist me throughout the process. Her expertise and dedication to customer service were... evident from the very beginning. Despite the complexities of online banking, Ms. Girlie made the entire experience seamless and straightforward.She was exceptionally patient and thorough, guiding me through each step with clear instructions and ensuring that all my queries were addressed. Her professionalism, combined with a friendly and approachable demeanor, made me feel comfortable and confident in navigating the online banking setup.Ms. Girlie went above and beyond to make sure I understood all the features and benefits of my new account, and she provided valuable insights that I hadn't considered. Her commitment to making the process as smooth as possible is truly commendable.I highly recommend Ms. Girlie to anyone looking to open an account with Wio Bank, whether online or in person. Her assistance was invaluable, and I am grateful for the excellent service she provided.Thank you, Ms. Girlie, for your outstanding support!Almaread more
Karam Akil
Karam Akil
15:00 14 Aug 24
Danish Bagadia
Danish Bagadia
05:51 14 Aug 24
Smooth, reliable and friendly. Highly recommended. Everything was handled in a professional manner. Extremely timely too.
Muhammad Shahzad Anwar
Muhammad Shahzad Anwar
08:37 30 Jul 24
Great Experience, recommend services
Pedro De Matos
Pedro De Matos
23:31 18 Jul 24
I would like to express my thanks and great appreciation to the magnificent team at EXPRESSPRO. We faced many challenges in setting up a freezone entity, but the patiently and diligently overcame... every obstacle and in the end delivered outstanding results. My special thanks to Wasseem, Eli, Girlie and the rest of the great team in getting this across the line. What a fantastic result. I would not hesitate to work with them again. I strongly recommend them.read more
Sarwat Nasir
Sarwat Nasir
10:22 12 Jul 24
Jean helped us get our trade license sorted out. She is super friendly and professional and makes the process so easy. Everything was completed so fast. Highly recommend!
mohamed ramzy
mohamed ramzy
21:38 11 Jul 24
Express Pro provided outstanding service. Their professionalism, efficiency, and commitment to quality were evident throughout. The team was responsive, delivered on time, and exceeded our... expectations. Highly recommend!---read more
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