E-commerce Business Setup
In Dubai, UAE

The largest B2C e-commerce market is in the United Arab Emirates (UAE), which has one of the world’s highest internet access rates. Dubai is home to over 60% of the Gulf Cooperation Council (GCC) online shoppers, making the UAE a leader in e-commerce

This prompts many overseas investors to consider launching an e-commerce company in Dubai. Establishing an ecommerce business in Dubai is a rewarding option for investors and companies.

Get E-commerce Business Setup in UAE with ExpressPRO

ExpressPRO understands the requirements businesses need to access while setting up their e-commerce business in UAE and assists them in every step to make their business setup in Dubai successful. From selecting suitable locations to registering a trading name and applying for a license, our experts ensure everything goes smoothly for your business so you can focus on the rest.

Get E-commerce <span class="text-white">Business Setup in UAE</span> with ExpressPRO

Why Should You Consider an
E-Commerce Business in UAE?

The UAE offers tons of facilities that attract individuals to setup their e-commerce business in Dubai.

Cost-Efficient

Office Setup

Multiple Currency

Transactions

No Physical

Office Requirement

Business Expansion

Flexibility

Customized

Warehouse Facilities

Import & Export

Duty Exemptions

How to Start E-Commerce Business in UAE?

Setting up a business in Dubai is a streamlined process. Follow the simple procedure and join a growing industry.

Market Research

Choose a Suitable Location

Apply for E-Commerce License

Developed Website

Established Payment Gateway

Customer Support Service

Market Research

First, you must conduct thorough market research to understand the Dubai market’s demand, competition, and trends. Then, you must identify your target audience, their preferences, and the best strategies to reach them.

Choose a Suitable Location

Decide whether you want to operate your business from a free zone or mainland:

Free Zones:

Offer benefits like 100% ownership, tax exemptions, and more accessible business setup procedures.

Mainland:

Allows you to trade directly within the UAE market without a local agent.

Register Trade Name

Choose a unique trade name that complies with the UAE’s naming conventions. Ensure it reflects your brand and is not already in use. You can check the name’s availability and register it with the Department of Economic Development (DED).

Apply for E-Commerce License

You need an e-commerce license in Dubai to operate legally. To get a visa in UAE process involves:

Choosing the license type:

Depending on your business activities.

Submitting the required documents:

including passport copies, business plan, and proof of address.

Paying the fees:

Varies based on the license type and location.

Developed Website

Website development is crucial for your business; the more straightforward the website, the easier it is for people to navigate through it and make purchases. Ensure it is:

Mobile-responsive:

Most users access websites via smartphones.

Secure:

Implement SSL certificates and other security measures.

Optimized for SEO:

To enhance visibility on search engines.

Established Payment Gateway

Once the website is developed, integrate a reliable payment gateway on your website to facilitate smooth transactions. Popular payment gateways in Dubai include:

Telr
PayTabs
CC Avenue

Ensure the gateway supports multiple payment methods and currencies so the business can operate anywhere.

Customer Support Service

Set up an efficient customer support system for inquiries, complaints, and returns to maintain the platform’s loyalty toward customer satisfaction. This can include:

Live chat:

This is for immediate assistance if needed.

Email support:

This is for detailed queries about the product or tracking.

Phone support:

This is for personalized help

Required Documents for

E-Commerce License in UAE:

To make your process officially legal, the following documents are required as follows.

Shareholder’s passports copies
Shareholder’s visa copies
Copies of the sponsors’ Emirate IDs
Local service agreement/civil works agreement
No Objection Certificate (NOC) from the relevant authority
Draft of an MOA (Memorandum of Association)

Get Your
E-Commerce License Today!

ExpressPRO ensures the entire process goes smoothly, and the client doesn’t have to
suffer during it. We offer a plan that goes best for them.

explore our packages

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Alexandra Papanikolaou

08:14 23 Oct 24

Highly recommend ExpressPRO for their exceptional PRO services! From start to finish, the team was professional, efficient, and incredibly responsive. They took care of all the paperwork and government processes seamlessly, saving me so much time and hassle. Whether you’re setting up a new business or managing ongoing requirements, ExpressPRO makes it all easy and stress-free. Their attention to detail and dedication to customer satisfaction really sets them apart. Five stars all the way! Many thanks to Vasilios for coordinating the whole process!

Espiritu Santo, Princess Genne Norilei C.

16:54 15 Oct 24

Great service from Hanna and Bryan. Thank you for assisting me with my golden visa application.

reignuelle delacruz

16:53 15 Oct 24

Thank you Irshad and Bryan for helping me with my company set up. The service you provided is exceptional.

Lei Cruz

15:49 15 Oct 24

Amazing service. Thank you Paul and Bryan.

Maya Acueza

06:16 09 Oct 24

From the moment I reached out for an initial consultation, the team was incredibly responsive and professional. They took the time to understand my business idea, asking insightful questions that helped clarify my vision. This step was crucial, as it set the tone for the entire process. I felt like I was in good hands right from the start. Bryan and Paul are amazing!!

Jhomz Sibuma

07:39 05 Oct 24

Setting up our company with express pro was a smooth and hassle-free experience. From the initial consultation to obtaining the trade license, their team was extremely professional and knowledgeable. They guided us through every step, handling all the paperwork and processes efficiently. We appreciated their quick responses to our queries and the transparency they maintained throughout. Highly recommend express pro for anyone looking to establish a business in the UAE. Thank you to Bryan and Paul.

Jerry Mae Samante

07:34 05 Oct 24

I had an excellent experience working with express pro for my business setup. The entire process was seamless, and their team provided exceptional support from start to finish. They handled everything, from documentation to approvals, with great efficiency. What stood out was their clear communication and attention to detail, ensuring there were no surprises along the way. If you're looking for a reliable partner to help you set up your company, I highly recommend express pro. Their expertise made all the difference! Thank you Mr. Paul and Bryan.

Nehal Ababsi

15:54 25 Sep 24

The company is giving not bad costumer service but they need to be more honest and clear with their clients. they knew I was looking for License and Residency in Dubai but they covered that and it was done in RAK (which is much cheaper). They also promised to finish it in up to 12 days it took almost 3 months to complete it.But there is good people there, specially Mr. Furqan (PR) from Pakistan has helped me with finishing processes faster and easier way. He is really good and supportive. Hope the company strategy will change and to fool people.

Fadi Marashli

05:30 13 Sep 24

Since the first phone call to discuss your inquiries you can feel that the team cares about offering you the service you need, more than upselling. Everything is seamless and the team goes above and beyond to make sure all services are provided to the highest level. I have had nothing but positive experience with ExpressPRO since 2022. They are the absolute best!

DAISUKE TAMO

11:15 12 Sep 24

I am very satisfied with the service and the kindness of the staff. It was excellent in every way.

Glennith Dela Cruz

10:40 12 Sep 24

Working with your team has been a pleasure. Everyone has a thorough understanding of the UAE business landscape and has provided invaluable insights for our operations. Bryan Basilio is the ace of the company. Excellent customer service!